Using The Website to Enrol If you know what course you want, and are a full-fee payer, it is much faster to enrol online with a credit card. Once the enrolment has gone through, you will receive an emailed confirmation, and the money will be debited from your account.
N.B. This is all you need, so once your online communication comes through, you are enrolled, and can come to class. You will not receive any further information from us.
Fee Concessions At present, we are not able to enrol concessionary students online, as we need to see your concessionary evidence. You can enrol by post or in person. Your concessionary evidence needs to be dated within the last six months and you will be asked to bring updated evidence when it becomes out of date. Details of acceptable concessionary evidence documents are on the enrolment form.
If you are claiming a concession because your state registered pension is your main or principal income, please sign the self declaration on the enrolment form. This is a concession offered by the Centre, since the government does not provide any automatic concessions for retired people.
Concessionary fees are available as shown in the course entry if you are:
in receipt of Job Seeker's allowance
asylum seeker receiving a means tested benefit
in receipt of Working Tax Credit, where the household income is less than £15,050 per annum
in receipt of Incapacity Benefit
in receipt of other income based benefit
unwaged and dependent on somebody in the above categories
over 60 with sole or main source of income a state pension
low waged with proof via payslips of income of £90 per week or less (University Extra-Mural courses only)
registered unemployed but not in receipt of benefit
Evidence of entitlement must be produced before the enrolment is processed. Please supply a photocopy if not enrolling in person. Note: If you are over 16 and under 19 years on 31 August in the calendar year in which your course starts and enrolling for LSC funded courses i.e. not 'U' suffix courses, you can enrol for nil tuition fee.
Financial Help Towards The Cost Of Your Studies The Mary Ward Fund helps students who may find it financially difficult to attend classes. It covers travel, the costs of material or books, some exam fees and help towards course fees. The money is there for anyone who needs it, regardless of the course length. Please note that generally you can only apply for support for one course per term. Funds are limited of course, so there is no guarantee of help but we always try.
You will need to provide written details of your financial position, e.g. bank statement, financial outgoings such as rent, and any benefits received.
Please ask if you need help filling in the form. Information about the Mary Ward Fund is available in languages in addition to English, so if you know someone who needs this, ask at Reception for the appropriate language version.
Instalments
It is possible to pay course fees by instalment for long courses (i.e. 24 weeks +), ESOL courses, and some other courses, by negotiation. You will be asked to pay a deposit when you enrol, usually the cost of the first term of the course plus a percentage of the subsequent term fees. The balance is paid by direct debit (not cash or cheque), termly in advance. Details are in a special leaflet and form available from Reception. For enquiries about instalments, contact Amanda Seller on 020 7269 6095. Instalment arrangements are not available for short courses.
Refunds and Withdrawals:
Can I Get My Money Back Before The Class Starts? We understand that sometimes people's plans change, and you may need to cancel a course, or transfer to another one. please see refund policy on the enrolment form for full details.
In short, course fees can be refunded, (subject to an admin charge: £10 full fee, £5 for concessions), or a transfer to another course made, as long as you give us 10 working days notice, in writing, before the start of the course. Email mwenquiries@marywardcentre.ac.uk for refunds/transfers
What Happens If The Class Isn't Right For Me? If within three days of the first meeting you decide that the class really isn't right for you educationally, we can refund the fee. See refund policy below for details.
What Happens If I Withdraw After The Start Of The Class? Can I Get My Money Back? You won't be eligible for a refund, unless there are very special circumstances. However, please let Reception staff or your tutor know if you withdraw, as another student could be offered the place.
Refunds and Transfers Policy The Centre wants its students to be on an appropriate course and to enjoy their learning. A full or pro rata refund or a transfer will be allowed in the following circumstances:
1. Where a student withdraws, for a valid educational reason, within three working days of the first meeting, from a course longer than four meetings.
2. Where a student gives ten working days' notice before the course starts.
3. Where the Centre cancels, reschedules or closes a course.
Please note that in the case of 1 and 2 above students must submit their request for a refund in writing. Refund request forms are available from Reception.
Except under 3 above, refunds are subject to an administration charge of £10 (£5 concession). We aim to process refunds within 28 days. Cheques not cashed within six months of issue cannot be reissued.
Transfers are subject to any necessary adjustment of fees, room being available on the course and authorisation given by the tutor of the new course.
The Centre cannot be held responsible for changes in students' personal circumstances which might prevent attendance. The final decision rests with the Principal.
Membership Fees From September 2007, a membership fee was introduced, payable by all students except those on ESOL and Literacy classes. The concessionary membership is 50% of the full membership fee. See here for more information.
Waiting Lists
The following information relates to all classes except ESOL and Literacy, which have other arrangements. Information is available from the Languages Department for these classes.
If your class is oversubscribed, you will be offered the option of joining the waiting list. If a place becomes available, the first three students on the list are contacted by post, with a deadline for reply. The first person to respond will offered the place. Some oversubscribed courses running all year have long waiting lists for every term. A place becoming available on one term does not necessarily guarantee you a place on subsequent terms. The waiting list letter shows in which term the place is available, so please check that information when enrolling. If you are on a waiting list and don't want to be, let us know, so that another student can take your place. The maximum number of students on a waiting list is ten.
Childcare We do not have a creche. To find childcare you will need to look at your local borough's website which will give lists of childminders, playgroups and nurseries.
If you need financial support towards childcare click on this link below for more information
Enrol early. Many classes fill up weeks and months in advance. Some courses fill up on the first day of enrolment in June. The prospectus is published in mid-June for the following academic year. Current students receive a copy by post automatically. Email mwenquiries@marywardcentre.ac.uk if you are not enrolled and would like to request a prospectus. Information regarding the busy June enrolment period will be posted on this website near the opening date.
Note the course information in the prospectus/website taking account of any special enrolment arrangements. Classes marked * require tutor approval, and sometimes require completion of a special application form.
Use this website to get course details and enrol online, if you pay the full fee, and have all the information you need.
Use your student number when enrolling for the second or subsequent times online to ensure you are not charged again for your membership fee.
Ensure that the dates and times don't clash if enrolling on more than one class.
Have your student number (for continuing students) and credit card ready when you make a phone enrolment.
Provide your concessionary evidence for your first enrolment, and keep it up to date by ensuring that the paperwork is dated within the last six months.
