General information for students

A special welcome to our new students.

We hope you will enjoy studying at the Mary Ward Centre.

Classes are friendly and informal, but we do understand that some people can be nervous about returning to learning after a gap. Others may have had difficult experiences of studying in the past. Our tutors do their best to make their students feel at ease: you may be feeling anxious about the class, worrying that other students might know more than you or thinking that they will be older, younger or quicker to learn than you are.  The important thing to remember is that there will be others in the class who are there for the first time, so you will not be the only one who is a little nervous.

Always talk to your tutor about any concerns you may have – in many cases small adjustments can make a big difference.

Support for learning: 

When you enrolled, we asked you to tell us of any support needs you may have.  Inform reception if you require assistance, such as a special seat or lighting, or a classroom with level access.  Your tutor can provide special learning materials, e.g. handouts, materials on CD and can refer you to additional learning support if that is required.

We want all our students to be on an appropriate course and to enjoy learning.  If you feel you need to withdraw from a class for an educational reason, we can refund your fee (less a small administration charge) if you let us know within 3 working days of the first meeting of the class and if the class is longer than four meetings.

Donating to The Mary Ward Fund

By donating to the fund you can help us to help current and potential students & secure the long term future of the Mary Ward Centre. Your donation will go in its entirety towards those who otherwise would be unable to study at The Mary Ward Centre. If you are able to contribute to our Fund to help others in need, please ask at Reception or click here for more details.

Information and Advice: 

Student services staff in Reception can give you information and advice about all Mary Ward courses, and information about other adult education courses in London.  We are keen to help you continue with your studies at the end of your course here.  Tutors can advise about progression onto another course here or at another college.

The membership fee:  

You will have paid a membership fee with your enrolment.  The fee was introduced in 2007 when the Government asked colleges to raise more money from fees.  Our small membership fee helps us to do that whilst keeping the increase to a minimum. The membership fee is not charged to Widening Participation and Literacy and Maths students.  As well as giving membership of the Centre, the fee helps pay for the prospectus, and discounts on some books, materials and software.

We miss you if you don’t turn up

If you know you are going to miss a class, please let us know by phoning the student absence line – 020 7269 6086 – or send an email to studentabsence@marywardcentre.ac.uk.  It is important that you do this for any class, in particular the first meeting of a course.

Refund Policy

The Centre wants its students to be on an appropriate course and to enjoy their learning. A full refund or a transfer to another course will apply under certain  circumstances. Please see the  Refund Policy for more information.

Class location: 

Please check your course description, the website or the prospectus for information about the location of your course.  It may be at either of the Centre’s buildings, 42 Queen Square or 10 Great Turnstile, or at an off-site venue.   A map will be provided as appropriate.

The cafe:  

Our vegetarian cafe at 42 Queen Square serves a range of hot and cold food and drinks.  It is open every day during term time.  More information is available here.