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"This practical course is ideal for professionals, job seekers, returners to work, and anyone who wants to use AI tools confidently in everyday workplace situations.
You will learn how to use AI to draft and refine emails, summarise documents, generate ideas, structure information clearly, and build simple repeatable workflows. The focus is on practical application rather than technical theory.
By the end of the course, you will have created reusable prompts, improved professional writing, and developed a personalised AI workflow plan that you can apply immediately in your work or studies.
No previous experience with AI is required.
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Sessions are hands-on and interactive, conducted live online via Zoom. You will see short demonstrations followed by guided activities using realistic workplace scenarios. You will practise structured prompting techniques and receive feedback on your outputs. Each session builds practical confidence and includes time to apply tools to your own real-life tasks.
This course is delivered online via Zoom. You will need a laptop or desktop computer with a stable internet connection, webcam, and microphone. If you have a business or project idea, bring a short description of what you offer and who it is for. Do not upload confidential customer data during class activities."
"You may progress to:
• AI for Digital Marketing: Practical Campaigns and Content Creation
• AI for Small Businesses and Freelancers: Automation, Efficiency and Client Growth
• Microsoft Copilot Essentials"
See how long it will take you to get to college. Please select the campus of the course you wish to study.